Please be sure to read each service description to be sure that you are booking the correct service.

If you have any questions at all about a service feel free to give us a call before booking.
It is YOUR RESPONSIBILITY to read ALL terms and conditions PRIOR to confirming any appointments.

All appointments are subject to deposit to ensure availability of appointment and allotted time for services rendered.

  • Cancellation and No Show Policy

Appointments are to be cancelled within 48hrs prior to appointment. Late cancellation with result in half of total service charged .
There is a 10 minute grace period. After 10 minutes and no contact your appointment will Cancelled and charged a no show fee. If you wish to reschedule a new deposit is required. Communication is VITAL.

No Show Appointments will result in full price of service charged and will ALSO carry a $15 No Show fee which MUST be paid prior to next booking. Declined payments for No Call No Show will result in client being banned from services at THE GLEAUX HOUSE. No EXCEPTIONS

There are NO kids allowed in the treatment rooms unless they are being serviced and accompanied with an adult.
** COVID Guidelines and Safety **

*All clients and visitors are required to wear mask upon entry.

If you have been experiencing symptoms or have been in close contact with someone exposed to COVID you are expected to report that PRIOR to your appointment. Arriving to your appointment and you are clearly not well will automatically cancel your appointment and you will be charged half of your service cost.
No EXTRA GUEST ARE ALLOWED UNLESS SPECIFIED AT TIME OF BOOKING.

Thank you for helping us keep ourselves and others safe.

  • HAIR REMOVAL SERVICES POLICY
    1) Hair should be at least the length of a grain of rice to properly remove hair.
    2) Brazilian Wax Clients : If you are on or start your menstrual cycle after your appointment is booked. Please reach out to reschedule. I WILL NOT provide Brazilian wax services while you are on your cycle. If you arrive for service and you are on your cycle your appointment will be CANCELLED and you will be charged full price for the time slot and service .